Refund policy

At Escape Haus, we want you to feel confident when purchasing our digital products. Please read this policy carefully before completing your purchase.

Digital Products

Escape Haus currently sells digital products, including GET HIRED: The AI Job Search Strategy System.

Because digital products are delivered electronically and can be accessed immediately after purchase, all digital product sales are generally final and non-refundable once access has been provided.

Please review the product description, features, and included materials carefully before purchasing.

Access or Technical Issues

If you have paid for a digital product but cannot access or download it due to a technical issue, please contact us at hello@escapehausclub.com.

Please include:

  • Your order number
  • The email address used for your purchase
  • A description of the issue
  • Any relevant screenshots or error messages

We will make reasonable efforts to help you access the product or resolve the technical issue.

Duplicate Purchases

If you accidentally purchase the same digital product more than once, please contact us as soon as possible at hello@escapehausclub.com with your order details. We will review duplicate purchases on a case-by-case basis.

Unauthorized or Fraudulent Transactions

If you believe a purchase was made using your payment information without your authorization, please contact us immediately at hello@escapehausclub.com. We may request information necessary to investigate the transaction.

Refund Requests

Refund requests outside the circumstances described above are considered on a case-by-case basis and are not guaranteed.

If you believe there is a specific issue with your purchase that has not been addressed by this policy, please contact us and explain the situation. We will review your request fairly.

How Approved Refunds Are Processed

If a refund is approved, it will generally be issued to the original payment method used for the purchase.

Once processed by Escape Haus, the time it takes for the refund to appear in your account may depend on your bank, card issuer, or payment provider.

Contact

If you have questions about this Refund Policy or need assistance with a digital product purchase, please contact:

Escape Haus
Email: hello@escapehausclub.com