Terms of service

These Terms of Service (“Terms”) govern your use of the website escapehausclub.com and any related services provided by Escape Haus Club (“we,” “us,” or “our”).

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Online store terms
By using this Site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given us your consent to allow any minor dependents to use this Site under your supervision.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using the Site.

2. General conditions
We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding payment information, may be transferred unencrypted across various networks and adapted to technical requirements of connecting devices or networks. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

3. Accuracy, completeness, and timeliness of information
We are not responsible if information on this Site is inaccurate, incomplete, or not current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this Site at any time but have no obligation to update any information.

4. Products and services
Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only in accordance with our Refund Policy.

We make every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display of any color will be accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis.

We reserve the right to limit quantities of any products or services that we offer and to discontinue any product at any time.

5. Pricing and modifications
Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service or any product without notice at any time.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

6. Orders and billing information
We reserve the right to refuse or cancel any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order.

If we make a change to or cancel an order, we may attempt to notify you using the email address or phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our Site.

7. Shipping and delivery
Shipping times are estimates only and are not guaranteed. Delays may occur due to carriers, customs, high order volume, weather, or other factors outside our control.

Escape Haus Club is not responsible for delays once an order has been shipped.

Please review our Shipping Policy for more information.

8. Returns and refunds
Returns, refunds, and exchanges are governed by our Refund Policy. By making a purchase, you agree to the terms of that policy.

9. Intellectual property
All content on this Site, including text, graphics, logos, images, product designs, branding, and other materials, is the property of Escape Haus Club or its licensors and is protected by intellectual property laws.

You may not use, reproduce, copy, distribute, or exploit any content without our prior written permission.

10. Third-party services and links
Certain content, products, and services available through our Site may include materials from third parties.

Third-party links on this Site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and do not warrant or have any liability for third-party materials or websites.

11. User comments, feedback, and submissions
If you send us comments, suggestions, ideas, or other submissions, you agree that we may use, edit, copy, publish, distribute, and otherwise use them without restriction or compensation.

We are under no obligation to maintain comments in confidence, pay compensation, or respond to comments.

12. Personal information
Your submission of personal information through the store is governed by our Privacy Policy.

13. Prohibited uses
You are prohibited from using the Site or its content:

For any unlawful purpose
To solicit others to perform unlawful acts
To violate any local, national, or international laws
To infringe upon our intellectual property rights or the rights of others
To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate
To submit false or misleading information
To upload viruses or malicious code
To spam, phish, scrape, crawl, or interfere with the Site’s security or operation
We reserve the right to terminate your use of the Service for violating any prohibited uses.

14. Disclaimer of warranties and limitation of liability
We do not guarantee that your use of our Site will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by law, Escape Haus Club shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Site or any products purchased through the Site.

All products and services are provided “as is” and “as available” unless otherwise stated.

15. Indemnification
You agree to indemnify, defend, and hold harmless Escape Haus Club and its affiliates, officers, agents, and employees from any claim or demand arising out of your breach of these Terms or your violation of any law or the rights of a third party.

16. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of the remaining provisions.

17. Termination
These Terms remain effective unless and until terminated by either you or us. We may terminate this agreement at any time if we believe you have failed to comply with any part of these Terms.

18. Governing law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws applicable in your jurisdiction of operation.

19. Changes to these Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website. It is your responsibility to check this page periodically for changes.

20. Contact information
Questions about the Terms of Service should be sent to:

Escape Haus Club
Email: hello@escapehausclub.com
Website: escapehausclub.com